From opening an account to payments, bonuses, or betting — we're here to help with whatever you need.
Choose the category that matches your issue below — each section includes a detailed guide.
A step-by-step guide for new users — get started in just a few minutes
If you're having trouble logging in to fb baji, start by clicking "Forgot Password." Enter your registered mobile number or email address — you'll receive a reset link or OTP within seconds.
When setting a new password, choose a strong one with at least 8 characters — mix uppercase letters, numbers, and special symbols. Avoid reusing the same password across other platforms.
If the issue persists, contact fb baji directly via Live Chat. An agent will verify your identity and help you recover your account.
KYC stands for "Know Your Customer" — it's an internationally recognized security process. fb baji requires this verification to confirm your identity before you can make withdrawals. It also protects your account from unauthorized access.
You'll typically need to upload a photo of your National ID (NID) or passport, along with a selfie. The entire process is usually completed within 24 hours.
KYC only needs to be completed once. Once verified, you'll receive a confirmation via email or SMS.
Fb baji supports Bangladesh's most popular payment methods
Depositing at fb baji via bKash is quick and easy. Log in to your account, go to "Deposit", select bKash, and enter the amount. Then Send Money to fb baji's designated bKash number and submit your transaction ID.
Your balance is usually credited within 5 to 10 minutes. Deposits made after 11 PM may take a little longer.
Just like bKash, you can deposit to fb baji using Nagad and Rocket as well. Nagad often features additional cashback offers, so it's worth checking the promotions page before you deposit.
Rocket users may find it more convenient to transact through their Dutch-Bangla Bank account.
To withdraw your winnings, log in to your fb baji account, go to the "Withdrawal" menu, and select the amount and payment method. KYC verification must be completed before your first withdrawal.
Withdrawals are usually processed within 15 to 30 minutes. During peak hours it may take slightly longer, but if more than 2 hours have passed, please contact support.
Important: Always use fb baji's official payment number when making a deposit. Sending money to any other number may result in an unrecoverable loss. If in doubt, contact us via Live Chat.
Even if you're new, don't worry — fb baji's simple interface makes it easy for anyone to get started quickly
Cricket betting odds on fb baji are generally displayed in decimal format. For example, odds of 1.85 mean that a BDT 100 bet returns BDT 185 if you win — that's your original stake plus winnings, totalling BDT 185.
With pre-match betting, you place your bet before the match begins. Odds typically shift as the match approaches. With live betting, you can place bets in real time while the match is in progress — odds change from moment to moment.
Beyond "Match Winner" bets, fb baji offers a wide range of markets — Over/Under, Top Batsman, First Wicket, and more. Beginners are best off starting with Match Winner bets.
Walking into the casino section of fb baji can feel overwhelming at first — there are so many games! Start by heading to the "Slots" category and, if a "Demo Mode" is available, use it to practice for free at your own pace.
In Live Casino, you play with real dealers in real time. Baccarat, Roulette, and Blackjack are the most popular options. fb baji's live dealers speak Bangla, so there's no language barrier.
Before playing any casino game, check its RTP (Return to Player). The higher the RTP, the better. Look for games with an RTP of 95% or above.
In slots, every spin is completely independent — previous results have no effect on the next spin. So don't increase your bets thinking "it's my turn to win." Always stay within your budget.
The fb baji support team is available 24/7, every day of the week
Having a few details on hand before contacting the fb baji support team helps resolve issues faster. This is especially important for payment-related problems.
Here's a quick overview of our support service, based on fb baji user feedback:
If you can't find your answer here, chat with us on Live Chat